Manage the mobile industry through the Next Normal

So much has changed since I took over the reins at Samsung Mobile six months ago. Whether you’re visiting a friend or going out for a meal, what once was ordinary now feels extraordinary.

I consider this new era to be the “Next Normal” and it plays a critical role in technology – especially mobile technology. We have watched our lives change in unimaginable ways in just a few months. Mobile technology has all enabled distance learning, at-home fitness, online concerts and so much more.

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